Laundry FAQ
Laundry questions, answered clearly
Find quick answers about Winn Street Laundry Center hours, service basics, pickup scheduling, commercial inquiries, and the Burlington location.
- Hours
- Daily 7:00 AM - 9:00 PM
- Last wash
- 7:30 PM
- Call
- (781) 272-9840
Common Questions
Quick answers to the usual questions
The things people usually ask — and for anything about today's rates or timing, just call.
General and Contact
Where is Winn Street Laundry Center located?
You'll find us at 38 Winn St, Burlington, MA 01803.
What are your hours?
We're open every day from 7:00 AM to 9:00 PM — just start your last wash by 7:30 PM.
What is the best way to call?
Call (781) 272-9840 — we're happy to help with any service question.
Self-Service Laundry
Do you offer self-service laundry?
Yes — every day from 7:00 AM to 9:00 PM. Come on in.
What amenities are available?
Wi-Fi, parking, seating, vending, music, TV, a Soap Station, and an attendant on hand. Pay by app, card, or our FasCard loyalty card system.
What is the FasCard loyalty card system?
It's our in-store payment and rewards card — load it once, pay at any machine, and earn loyalty dollars as you go, making your laundry even more affordable.
What washer and dryer brands do you have?
We run Speed Queen, Dexter, Huebsch, and Wascomat machines. Call ahead if you're looking for a specific size.
Wash and Fold
Do you offer wash and fold?
Yes — drop it off and we'll wash, dry, and fold it for you.
How should I get started?
Just bring your laundry to 38 Winn St, or call (781) 272-9840 first if you'd like to ask anything.
Where can I see wash and fold pricing?
Create a free account in our online ordering & pickup scheduling system to see current pricing, or call (781) 272-9840 and we'll help on the spot.
Pickup and Delivery
How do I schedule pickup and delivery?
Create a free account in our online ordering & pickup scheduling system and pick a time — it takes a couple of minutes.
What areas do you serve?
Residential pickup and delivery covers Burlington and the towns around it — Arlington, Bedford, Billerica, Lexington, Newton, North Reading, Reading, Stoneham, Tewksbury, Waltham, Wellesley, Wilmington, Winchester, and Woburn. Commercial pickup reaches the whole Boston metro area.
Who should I call with pickup questions?
Call (781) 272-9840 and we'll help you out.
Dry Cleaning
Do you offer dry cleaning?
Yes — eco-friendly dry cleaning, in-store or through pickup and delivery.
Can I schedule dry cleaning pickup?
Yes — add it to a pickup order in our online scheduling system. If it's a tricky garment, give us a quick call first.
What garments do you clean?
Call (781) 272-9840 and tell us what you've got — we'll let you know how we'd handle it.
Commercial Laundry
Do you work with businesses?
Yes — we take on commercial accounts. Request a quote through the commercial laundry form or call (781) 272-9840.
How do commercial accounts get started?
Use the quote form or call (781) 272-9840 with your laundry type, volume, and schedule.
Where do you offer commercial pickup?
Across the Boston metro area, including Middlesex and Norfolk counties — we travel 50 miles or more for large accounts.
Still Deciding
Call the store or schedule pickup online
Use our online ordering & pickup scheduling system, or call Winn Street Laundry Center for current service questions.